VIRTUAL ASSISTANCE

You started this shop to do what you love.

Shopside steps in as your behind-the-scenes support so you can get back to the parts of your business that actually need you.

$200/month

PACKAGES START AT

10+

YEARS ECOMMERCE EXPERIENCE

100%

SHOP OWNER FOCASED

SOUND FAMILIAR?

Your to-do list is running your life.

You're good at what you do. Really good.

But running a shop means wearing about fifteen hats at once, and some of those hats were never supposed to be yours. The admin, the inbox, the product uploads, the order management... All of it adds up. And all of it is taking you away from the work that actually grows your business.

If it's on your plate, it can be on ours.


Every retainer is built around what your shop actually needs.
Here's a look at what that typically includes.

* Don't see something on the list? Ask anyway. If it's something we can handle, we will.

Shopify Management

- Product uploads, edits, and organization

- Collection and category management

- Inventory updates

- Discount and promo code setup

- Site banner updates

Customer Support

- Customer email responses

- FAQ and helpdesk management

- Review monitoring and responses

- Social media management

Business Admin

- Inbox management and organization

- Calendar and scheduling support

- Vendor and supplier communication

- File and document organization

- Research and sourcing tasks

Content + Scheduling

- Social media scheduling

- Blog or content uploads

- Photo organization and resizing

- Basic Canva graphics

"She jumped in and just figured it out. I barely had to explain anything. It felt like having a real team member from day one."

- Sophia Y.

Retainer Packages

These are loose tiers to give you an idea of what's possible. Every retainer gets
customized to your shop during our discovery call.

The Basics

For shops that need a little consistent help

$200/month

Up to 5 hours per month

The Partner

For shops ready to hand off the day-to-day

$380/month

Up to 10 hours per month

The Team

For shop owners who want more support

$700/month

Up to 20 hours per month

Frequently Asked Questions

However works best for you. Most clients use email or a shared project tool like Asana or Trello. We'll set that up during onboarding so there's always a clear place for tasks, updates, and questions.
  • That happens, especially around launches and busy seasons.
    We can add hours on a month-to-month basis so you're covered when things get hectic without paying for them when things are slow.
  • I'll need staff access to your Shopify account and whatever other tools we're working in together.
    I'll walk you through exactly what to share and how during onboarding. Your access is always in your control.
  • Nope! It's month-to-month.
    In practice most clients stick around long-term because once someone knows your shop, it's hard to give that up.
    Keep in mind that the first month always uses more hours since it is a big learning month for us both.
  • Yes! We offer payment with Klarna and Afterpay so you can choose a schedule that works for you.

"I didn't realize how much time I was wasting on tasks that had nothing to do with my actual business until someone else started handling them."

- Rachel B..

READY TO GET YOUR TIME BACK?

Let's take some things off your plate.

Fill out a quick application and I'll reach out within 48 hours to set up a discovery call. We'll talk through your shop and figure out exactly what you need.